Immediate Orthopedic assistance – knee replacement
This is a letter written by a young American woman, residing in France.The local health system failed to provide her with a medical solution to her problem so she researched her options and contacted iMER urgently.
She had been suffering from excruciating knee pain which led to repeated dislocations of the patella, eventually leaving her unable to walk without assistance.
Four days after her initial contact with an iMER case manager she knew that her decision was correct and embarked on her journey to Hadassah Ein Kerem Medical Center.
Consultations were scheduled with two outstanding Orthopedic surgeons and the test that they performed showed that she was in need of immediate surgery. A simple test Indicated that she must undergo a complete knee replacement (T.K.R.). The surgery was scheduled immediately. The patient was hospitalized for four days following the surgery, she reported very little pain and was walking much better. Her new knee took her to The old city of Jerusalem completely unassited and she soon returned to France with a new and improved quality of life.
Dear Michel (and everyone in iMER)!
Thank you so very much for everything you did for me amd my family during our stay at Hadassah Hospital and my surgery.
You went at above and beyond the call of duty… even when the things didn’t go as expected, you and the iMER team came through!
I wish you the very best (and hope that your job isn’t always as difficult as it was with me 🙂 !