Chronic obstructive pulmonary disease (COPD) – iMER’s first case

Chronic obstructive pulmonary disease (COPD) - iMER's first caseMr. A. N. is an 81 old male patient, from Nicosia, Cyprus. He was a real heavy smoker (30 pack/day), and reports recurrent episodes of shortness of breath and wheezing. Between such episodes, Mr. A. N. is very active and walks and swims daily, but by 2005, he reported a significant deterioration in symptoms.

Mr. A. N. requested from iMER a Second Medical Opinion and he was referred to the Hadassah Medical center. Dr. Neville Berkman, a Pulmonary super-specialist diagnosed Mr. A. N. as suffering from chronic obstructive pulmonary disease (COPD) with emphysema and a significant degree of reversible airway obstruction (“asthma-like”).

Provided with a clear understanding of his conditions and an adequate treatment, that included instructions to continue his very active life, a very satisfied Mr. A. N. returned to Nicosia, to his family, to his life.

Mrs. K. S., Mr. A. N.’s daughter, wrote to us the following letter with her acknowledgement:

—-Original Message—–

From: Cxxx S Sxxxxx [mailto:KxxxxxSxxxxxxx@XX.gov.cy]
Sent: Friday, January 21, 2005 9:35 AM
To: Ilan Tamir
Subject: Re: invoice

Dear Ilan,

In reply to your e-mail which I have just received, I confirm that you may proceed with debiting my credit card with the invoiced amount of CY Pounds.

I sincerely wish to thank you for the excellent and professional service that you have offered to us, both in terms of the medical and the administration aspects. My father extends his own thanks and gratefulness as well.

Many Regards.

CS.

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Patients’ Stories

This thank you note arrived to the iMER marketing division from a Nigerian couple. They discovered the services that the company provides through American friends who advised them to contact Michael Von Springer, a veteran iMER case manager who helped them find a medical expert to offer a second opinion and if need be, treatment. The logistics related to their visit at Hadassah were a genuine challenge and required Michael’s experience to coordinate the sophisticated testing needed to prepare them for a consultation with E.N.T.
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